When this Notice mentions "OC Residential Property Management," "we," "us," or "our,"it refers to OC Residential Property Management.
1. Information We Collect
We collect information from tenants, property owners, and website visitors to provide management services:
- • Tenant/Applicant Data: Name, contact info, SSN, government ID, employment history, credit/criminal background checks, and references.
- • Owner Data: Name, contact info, property deeds, mortgage details, and tax information.
- • Transaction Data: Rent payment history, security deposit logs, and maintenance requests.
- • Technical Data: IP address and cookies used for website optimization and analytics.
- • Log information: Automatic logs including IP address, browser type, and non-personally identifiable information.
2. How We Use Your Information
- Tenant Screening: To evaluate applications and verify eligibility.
- Property Management: To facilitate leases, collect rent, and coordinate repairs.
- Owner Reporting: To provide payments and tax documents.
- Legal Compliance: To comply with fair housing laws.
3. Data Sharing & Third Parties
We do not sell your personal data. We share only with necessary parties:
- Service Providers: Rentec, payment processors, and maintenance contractors.
- Owners: Limited tenant info shared for lease decisions.
- Legal Authorities: When required by law or subpoena.
4. Data Security & Retention
We implement industry-standard encryption and strong authentication where available to protect sensitive information.
We keep rental records for as long as required by state law.
5. Cookies & Local Storage
OC Residential Property Management may make use of cookies and/or local storage which will be stored within your web browser. This data is often required in order to maintain your session and keep you logged in. All cookies are set to expire within a reasonable time period and would then automatically expire from your computer if you stopped utilizing OC Residential Property Management.
6. Analytics
OC Residential Property Management uses Analytics and Advertising Features from Google, Microsoft, and other website partners to provide us reports on web traffic, usage trends, demographics, and advertising preferences. OC Residential Property Management and/or our website partners may store cookies, pixels, and session data related to your visit to our website(s) and use that information while you are browsing the web. This information may then be used for the purposes of aggregated analytics related to the performance of advertising and analytics campaigns.You can opt out of Google Analytics, Microsoft and other analytics with browser plugins.
7. Communications
When you communicate with OC Residential Property Management staff via phone, sms, via email or other means, in order to facilitate support and communication may be stored indefinitely.
8. SMS/Mobile Messaging Terms
By providing your phone number and opting in to transactional messages, you agree to the following:
9. Your Rights
Depending on your location, you may have the right to request Access, Correction, or Deletion of your personal data.
11. Contact Us
OC Residential Property Management
27525 Puerta Real, Suite 300-250
Mission Viejo, CA 92691
info@ocrpm.com
(949) 464-7653